The Process

Six steps, from first call to final walkthrough.

A RuLee project follows the same disciplined six-step path whether it is a single bathroom or a tenant improvement package. Each step has a deliverable. Each deliverable is documented. Nothing happens by surprise.

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The Six Steps

One clear path. Six documented outcomes.

Each step ends with a written deliverable so you and we are looking at the same document at every decision point. No verbal-only agreements, no buried scope changes.

Step 01 of 06

Consultation

Phone or in-person. We listen to the project, the timeline, the must-haves, and the constraints — before quoting anything.

Deliverable Scheduled Site Visit

  • What you bring: project description, rough timeline, any existing drawings or inspiration images
  • What we deliver: a clear understanding of scope feasibility and a scheduled site visit
  • Typical duration: 20–40 minutes by phone, no charge
Step 02 of 06

Site Visit

The owner walks the property, takes measurements, identifies hidden conditions, and documents everything in writing — including what we cannot see until demolition.

Deliverable Written Site Report

  • What we measure: existing dimensions, condition of substrates, code-relevant constraints
  • What we document: a written site report with photos, measurements, and notes on hidden-condition risks
  • What we flag: permit requirements, inspection touchpoints, structural or mechanical conditions that affect scope
Step 03 of 06

Scope Development

Inclusions, exclusions, finish-level allowances, and decisions still open — drafted in plain language before pricing. The scope is the basis of the contract, so it gets written carefully.

Deliverable Written Scope of Work

  • Inclusions: every trade and material in the scope, line-itemed
  • Exclusions: what is explicitly NOT in scope, so there is no ambiguity later
  • Allowances: dollar values reserved for finishes still open at signing (tile, fixtures, hardware)
  • Assumptions: what we assume about access, hours, storage, and existing conditions
Step 04 of 06

Proposal & Pricing

Line-itemed estimate organized by trade. Allowances clearly marked. Assumptions called out. No buried numbers.

Deliverable Itemized Written Proposal

  • Structure: trades broken out separately (demo, rough, finish, fixtures) so you can see where the budget sits
  • Payment schedule: milestone-based draws tied to documented progress, not calendar dates
  • Validity: proposals are valid for 30 days from issuance
  • Change-order policy: spelled out in the proposal — every change-order is written before the work happens
Step 05 of 06

Construction Execution

Schedule baselined, materials staged, weekly progress updates, change orders in writing before the work happens. The owner walks the site on every active project.

Deliverable Weekly Progress Update

  • Schedule: baseline schedule shared at mobilization, updated weekly
  • Site protocol: daily cleanup, dust containment for occupied spaces, defined work hours
  • Progress updates: weekly written update with photos and percent-complete on each trade
  • Change orders: written, priced, and signed before any out-of-scope work begins — no verbal change orders
Step 06 of 06

Final Walkthrough

Punch list, warranties, lien waivers, and closeout package handed off — and we stay on the call afterward.

Deliverable Complete Closeout Package

  • Punch list: walked together, documented in writing, completed before final payment
  • Closeout package: warranties, manufacturer documentation, lien waivers from subs and suppliers, final invoice
  • Warranty period: written workmanship warranty: 1 year on all labor, plus manufacturer warranties on materials. Read the warranty →
  • After closeout: the owner remains the point of contact for any warranty callback
Standards Behind the Steps

What we put in writing.

The six steps are the rhythm. These are the operating standards that keep each step honest — communication, documentation, and the way we handle the things that always go wrong on a job.

A Communication Standards Quote requests answered within one business day, two at most. Weekly written progress updates during construction. The owner answers the phone — and returns voicemails the same day.
B Documentation Process Site visit reports, scope documents, proposals, change orders, progress updates, and closeout packages — all written and shared with the client. Nothing lives in a single person's memory.
C Estimate Structure Line-itemed by trade. Allowances and exclusions in plain language. Payment schedule tied to milestones, not the calendar. No surprise charges at the end of the job.
D Scheduling Discipline Baseline schedule shared at mobilization. Updated weekly. When schedule slips happen — and they sometimes do — the owner explains why, in writing, before they affect the client's plans.
E Change Order Policy Every change order is written, priced, and signed before the work happens. No verbal change orders. No buried "we'll figure it out" charges. If something needs to change, you see the number before it costs you anything.
F Closeout Procedures Punch list walked together. Warranty documents collected and handed off in a single closeout package. Lien waivers from every subcontractor and material supplier. Final invoice issued only after the closeout package is delivered.

Let's build something properly.

One call, one accountable owner, one disciplined process — from the first walkthrough to the final closeout package.

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